Terms of Service

Introduction and Acceptance of the Terms and Conditions

The general Terms and Conditions of Sale detailed below govern the contractual relationship between the ‘User’ (hereafter also referred to as ‘You’ or the ‘Customer’) and ‘Boston Fire Apparel, the website’ (hereafter also referred to as ‘We’ or the ‘Website’), belonging to the company Boston Fire Apparel, the website. Both parties accept these Conditions unreservedly. These General Conditions of Sale are the only conditions that apply and replace all other conditions, except in the case of express agreement or written, prior dispensation. We maintain that, by confirming your order, you have read and do unreservedly accept our general Conditions of Sale. The Terms and Conditions of Sale are important for you and Boston Fire Apparel’s website. They protect your rights as a customer and our rights as a business.

Changes to the Terms of Service and the Website

The Boston Fire Apparel website is still being developed, so there may be changes or updates to its content. We reserve the right to update the Website and these Terms of Service from time to time, at our discretion and without any notice. It is solely your responsibility to keep up-to-date with the latest Terms and Conditions by checking back regularly. By using the Website after the updated Terms of Service are published, you are expressing your agreement to the changes.

Access to the Website

We strive to keep the Website running at all times, but we cannot guarantee that it will never experience downtime. We reserve the right to close the Website for short periods of time for general maintenance, but will attempt to keep this to a minimum. We will not be liable if for any reason all or any part of the Website is unavailable at any time, for any length of time.

Parts of the Website require you to input a password to access certain features. This is to be able to give you details relevant to your order whilst still keeping them private to you. To do this, as part of our security procedures, we require you to register an account with Boston Fire Apparel, the website by entering your email and choosing a secure password. We highly recommend that you choose a strong password that is hard for others to guess, and you log out from your account at the end of every session. There is a password reset procedure in case you forget your password. You must treat your account log-in information as confidential, not disclosing it to any third party and only using Boston Fire Apparel, the website in person. If you think there may have been any breach of security then it is your responsibility to notify us immediately and if log-in is possible, to change your password.

It is a condition of your use of the Website that all the information you provide on the Website is correct, current and complete. We reserve the right to disable any user account in our sole discretion, at any time for any or no reason, including if, in our opinion, you have failed to comply with any provision of these Terms of Service.

We do not guarantee that the Website or any content provided on the Website is error free. We manage your personal data according to our Privacy Policy. To find out more about our Privacy Policy, go to http://staging.bosfireapparel.com/privacy-policy.

Product information

Boston Fire Apparel, the website takes great care when putting product information, descriptions and images on-line but will not be held responsible for any mistakes or omissions to any information given.


The prices indicated on Boston Fire Apparel, the website are shown in US Dollars and do not include tax and delivery. The tax and delivery costs are clearly shown and invoiced at the end of the order in addition to the price of the products. We reserve the right to modify our prices at any moment but this will be indicated to you on the order at the time the order is placed. If an obviously incorrect price appears on our website and is not corrected on your total at the time of order completion, for whatever reason (human error, technical error etc.), your order will be cancelled and the payment refunded to you, even if it has been initially validated.

Availability and Back Orders

We will always endeavor to fulfill your order once completed and paid for. If a product should become unavailable after your order has been confirmed and paid for, we will refund the price you paid for the product within 30 days following the date of payment. If your order includes products that are temporarily unavailable, we will send the available products out first and will follow with the outstanding items once they are available again. We will refund the shipping fees for the rest of the order. If relevant, we will offer you a replacement for an unavailable product, a product of equal price and quality. If you accept the replacement, and then wish to return it to us in the conditions outlined under Right of Return, the return postage will be covered by us. If you choose to decline this offer, and the original product is permanently unavailable, we will reimburse the price of the unavailable product.

Secure payment

Boston Fire Apparel, the website currently offers one way to pay for your order, Stripe. These payment options use advanced SSL encryption to keep your transaction secure and do not cost you anything to use (Boston Fire Apparel, the website is charged as the seller, you are not charged as the buyer) so you will not pay any extra for your order. You do not need to hold an account with these Merchants to use these methods of payments. Please refer to Stripe for full terms and conditions of use.


Your order will be delivered to the address you indicated when your order was placed. The products bought on Boston Fire Apparel, the website will be delivered only to address located in the United States of America. We do not deliver to addresses outside of the US at this time.

Boston Fire Apparel, the website does everything in its power to respect the delivery times indicated on the website. We are not responsible for late delivery, package loss caused by a third-party delivery service, you, unforeseen events, or Acts of God. If you don’t get your package, an investigation will be done with the carrier. This investigation might take a few days after you file a claim. During this period of investigation, no reimbursement or re-delivery will take place.

Right of Return

Boston Fire Apparel, the website allows you 14 days to return a product that you are not satisfied with. Your right of return starts from the moment your order is delivered. You can return the product to us within this time frame, at your own expense, with your invoice and a completed and signed returns coupon.

Please send us the merchandise using registered post and make sure to purchase insurance from your carrier to cover its value. This is necessary should they lose or damage the goods. Shipping fees remain the customer’s responsibility. The present right of return only applies to products that are returned in their original, complete condition. We do not offer refunds for products that are damaged, not in their original packaging, or have packaging that is worn beyond normal opening. The deadlines mentioned above are effective from the date of receipt of the order.

You can return your purchase for free if you received the wrong product or if you are not satisfied with the replacement of an unavailable item.

For Reimbursements:

If the product is returned within 14 days of its delivery, the User will receive a refund using the same payment method as before.

Privacy and protection of personal data

We need your details for processing and delivering your orders, billing, and warranty contracts. If you don’t provide these details, we will cancel your order. By registering on the Site, you agree to provide us with sincere and true information as it concerns you. Communicating false information is contrary to the present general Terms and Conditions.

You can access and correct your information at any time. This is protected by European and national laws (article 34, law of 6 January 1978). You can request the personal information we have about you from the Boston Fire Apparel website. You may at any time, and by request, modify this information.

Cookies record certain information stored on your hard drive. We use this information to create statistics and recommend products that you might like, based on the items you chose during your previous visit to the site. Cookies do not contain any confidential information about you.

For more information on our Privacy Policy, go to http://staging.bosfireapparel.com/privacy-policy.

Intellectual Ownership

All the content on the Boston Fire Apparel website, including illustrations, texts, names, brand names, images, and videos, is owned by Boston Fire Apparel. Reproducing this content in any way or form requires prior authorization from Boston Fire Apparel, the website. All information, content and files are protected by U.S. law concerning intellectual ownership and copyright. You cannot copy, display, or distribute content on the Boston Fire Apparel website if you do not have the intellectual rights to it. Fraudulent use of this content that infringes on a third party’s rights is considered forgery and is severely punished under the Intellectual Property Code.

Boston Fire Apparel website is not responsible for any user’s violation of third-party rights through their activities on the site.

Waiver and Severability

Failure by Boston Fire Apparel to exercise or enforce any right or provision of the Terms of Service will not be considered a waiver of that right or provision. The Terms of Service are the agreement between you and Boston Fire Apparel’s website. They govern your use of the service and replace any previous agreements, including previous versions of the Terms of Service. If any part of these Terms of Service is found by a court to be invalid, illegal, or unenforceable for any reason, that part will be removed or reduced to the minimum extent necessary so that the remaining parts of the Terms of Service will still be in effect.

Feedback & Comments

Opinions on the Website by Boston Fire Apparel are screened and moderated by the website itself. Boston Fire Apparel reserves the right to refuse or modify any comments that violate the law or are inappropriate, such as abusive publicity, defamation, insults, or out-of-context commentary.